To Whom It May Concern:
I would like to apologize to the Aqua community for the current state of dockex.com. Many of you who attempted to visit the site have failed to access or view any of its pages. The site went down approximately two days ago without any notice from the hosting provider (Endore.com).
In addition, Endore’s main site (http://www.endore.com) seems to be down, but its support site (http://support.endore.com/) is active. Nonetheless, the data provided under the support site for dockex.com is invalid. Such an invalid data is the monthly bandwidth usage of dockex.com which provided a zero value (which is of course incorrect.)
I have attempted to contact them over the phone numbers (directly and via their 1-800 numbers) they provided to me, but they were not in service. Fortunately, I was able to sent two emails in the past two days to support@endore.com, without them bouncing back. However, I have heard nothing from them regarding the situation.
At this point I am mostly concerned about the state of the site’s database. The database contains all the news, docklets, members (developers), images, and site status information, which holds the site together.
Please be patient until I hear back (I hope) from them, and I will naturally update everyone with any latest information.
Again, sorry for this inconvenience, I hope you will understand,
Haitham Al-Beik
DockEx.com Founder/Administrator
Aqua-Soft Forums