Aqua-Soft ForumsI'm trying to upgrade a system from Windows Vista Home Premium 64-bit to Windows 7 64-bit. The problem I 'm having is while trying to run the upgrade it says that it find find information for the hard drive or DVD-RW that I must contact the manufacturer for information. I looked under the system properties and it showed both devices as unknown devices. I've tried uninstalling the devices to see if windows would reinstall the devices on reboot, but I get the same error. Any ideas?