Apple Support Rant...

Why why why must I take my broken iMac to an Apple retail store? This involves walking through a 3 story mall with a big ass computer...

Could they just not let me ship it to them or have some sort of place to drop it off?

Blah, just a rant

when i have to take one of the g5's from work to the mac store at the mall, they meet me at the loading dock with a cart.