Unable to install Nero using "Add/Remove Programs"

please help, my 4th time on forum, and you have all been so nice and helpful. i am trying to uninstall nero, to reinstall another version but in control panel, add or remove programs it keeps coming up, this feature you are trying to use is on a cd rom or another removavable disc, but it isnt any more, so i am stuck here with it not letting me remove, or change, i hope i am making sense, thanks guys debbie x

#451975

you should just reinstall the new version on top of the old one. then try uninstalling. then do a clean reinstall. good luck!

#451991

thankyou ive tried this several times but shall try again, debbie

#452004

you could also try to delete or rename the nero folder, the use a reg tool to remove all ahead entry in your registry then install the new version of Nero.

I use this reg tool at home and work : http://www.clubic.com/telecharger-fiche10573-regcleaner.html

(french site, click on "telecharger" (download) and select a server)

Make sure to backup your registry before doing this, a restore point would be useful too.

#452150