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#1 User is offline   jhfuies Icon

  • Group: Member
  • Posts: 12
  • Joined: 05-July 11

Posted 04 August 2011 - 09:17 AM

I'm trying to upgrade a system from Windows Vista Home Premium 64-bit to Windows 7 64-bit. The problem I 'm having is while trying to run the upgrade it says that it find find information for the hard drive or DVD-RW that I must contact the manufacturer for information. I looked under the system properties and it showed both devices as unknown devices. I've tried uninstalling the devices to see if windows would reinstall the devices on reboot, but I get the same error. Any ideas?
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#2 User is offline   Thomas Anderson Icon

  • Group: Recruit
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  • Joined: 16-February 12

Posted 16 February 2012 - 11:08 AM

I have the same problem in my laptop when i try to upgrate vista to windows 7.
I try many ways upgrade it many time & i am unable to do that. As suggested by one of my friend, i decided to take the technical help for Microsoft Windows Vista Support from igennie Technicians.
They upgrade it i don't know how but now i am using windows 7 with my all the old software's and settings.
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